Michelle Villanueva, DDS Phone: (480) 882-9710 Fax: (480) 882-9706 21321 East Ocotillo Road Suite 112
Queen Creek AZ 85242

Testimonials

Sondra Grimm
Verified from Google Maps
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May 23, 2022

Looks clean and nice place, however my second visit they wanted more x rays which I already completed on my initial visit. I had x rays in November 21 and they wanted more x rays in May 22. I called and asked about this and why this is and the desk lady stated they take x rays every 6 months if the insurance allows. I have no major issues with my teeth, none. Frequent x rays also exposes you to radiation which I also voiced my concern. The American Dental Association states that x rays should be done every 2-3 years for a young healthy adult with no major issues. They are milking my insurance and this is a type of insurance fraud. They are doing unnecessary treatments. So disgusted with this place! They will milk your insurance!

Josie “Josie”
Verified from Google Maps
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Mar 2, 2023

Called to make a new patient appointment so that I could get a cleaning and the receptionist said I couldn't get a cleaning until my second visit. So now I have to take off time from work for 2 days instead of just one. Why? Next.......

Mark Schneider
Verified from Google Maps
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Mar 27, 2023

My issue with this dentist is they do work and upsell you on things you do not need. My daughter went in for a cleaning and they said she had gingivitis and suggested a treatment (a wash and laser) that was required before the cleaning. The hygienist showed me the swelling and gave her some tips on how to brush. They scheduled the treatment for a month later. I said... if we get rid of it on our own... we don't need the treatment right? She said yet. We made a natural mouth rinse and she brushed better and all the swelling/bleeding was gone. We go back a month later and they wanted me to sign waivers for the treatment... I said we don't need it since we got rid of the gingivitis.. she checked and claimed there was some swelling... I looked and did not see any aside from a little by a baby tooth. She got nervous when I wanted to see for myself. I refused to do the treatment and they refused to clean her teeth. I took her to another dentist for a cleaning and they did not say 1 thing about gingivitis. I asked them to check for it and they said... nope... nothing. They then heard my story and were dumbfounded why Divine would require it before cleaning. They have NEVER heard of requiring this... I since told this story to 3 other dentists and they all could not believe it. Turns out they did the same thing to my older son. He's 19, and my daughter is 14... we have NEVER had this come up until we came to Divine. Also... more troubling... My 19-year-old son had 1 cavity in 18 years... he goes to Divine and had 6! I wish I would have intervened because this happened to me with another dentist.... long story short... new dentist said I had a cavity (1st one in 45 years)... I got a second opinion and didn't say a peep... dentist found nothing... I asked to check again... nothing... then I pointed out the tooth... nothing. I wish I would have taken my son to another dentist first... I'm confident he had 0 cavities. Also... I have perfectly straight teeth... never had braces but they tried to sell me Invisalign and they also pushed my son to get his wisdom teeth out and guess what... a different dentist said they did not need to come out! Be very careful using this place, get a second opinion and if they tell you to get something done it's okay to say no and leave. We will not be going back.

Anonymous
Verified from DemandForce
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Apr 6, 2011

I have been to this practice 3 times now for cleaning, the first 2 were fine, not so this time.

David M
Verified from DemandForce
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May 30, 2014

My wife and I were overwhelmed with disappointment! We scheduled a cleaning and check up and only got the check up and sales pitch. My career puts me in a position to be in front of the public frequently. I have a major event on Monday and wanted my teeth cleaned before the event. Needless to say I paid $155 to hear information about my teeth that i already knew and walked out without getting what I paid for.

Gary A
Verified from DemandForce
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Jun 21, 2014

Very impressed with the professionalism of the entire staff. I was seen on time, and quickly moved through x-rays, photos of my teeth, an exam by the hygienist, a review by the doctor, with discussions and photographic evidence of where problems exist and what needs to be done to fix them. I then had a teeth cleaning by the hygienist, and then met with the office manager to review the doctor's recommendations for follow-up treatments and their costs. I was given a detail cost breakdown, and there was no pressure to set up follow-up visits. I did schedule my first visit to begin the recommended work, as well as scheduled my semi-annual teeth cleaning. Highly recommend. Best doctor and staff I have ever had.

Debra V
Verified from DemandForce
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Jul 25, 2014

I felt the Front Office gal was very short and on the edge of rude.

Cecilia M
Verified from DemandForce
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Jul 1, 2015

The best dental care ever. The staff is friendly & very helpful. I love them.

Miriam L
Verified from DemandForce
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Oct 8, 2015

I love this Dental office, Dr V, and all of the staff. I highly recommend their services.

Paul M
Verified from DemandForce
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Jan 30, 2016

I didn't like the sales pitch for Invisiline. I also thought that by not doing the cleaning in the first was the worst operating model. I had to plan my schedule around that appointment and then I didn't even get a cleaning? Also when I made the appointment I was promised that I would be getting a cleaning on the first visit. However, what really did it for me was the fact they put you in a room to go over pricing for everything that needs to be done. I am not negotiating to buy a car here! I just need my teeth cleaning!!! I thought that the sales pressure and tactics were absolutely ridiculous. I will never go back there and be treated like a money magnet.